REMOTE ASSISTANCE: EXTERNAL MANAGEMENT OF YOUR ALERTS
With Beepiz, you can let an alarm receiving center manage your alerts by subscribing our remote assistance option.
Why choosing Beepiz remote assistance option?
Alarm receiving center: how does it work?
In case of an alert, the 24/7 Alarm Receiving Center tries to reach the person who triggered the alert.
If he/she picks up the phone, the center assesses the situation and call the emergencies if needed.
If he/she doesn't pick up the phone, the center joins the appointed members of the company (cascading calls).
The alarm receiving center assures a support in less than 60 seconds.
Our partners in France are EN-50518 certified (European standard)
We have several partners in Belgium or Switzerland!
Questions about remote assistance?
Is it possible to have a remote assistance outside Metropolitan France? 🎧
Indeed, we have several international partners to outsource your Beepiz alerts. You can therefore outsource the situation assesment whether abroad or in all French overseas territories. Time differences are well considered by our partners.
In case of an alert, does the center calls the nearest fire department? 🚒
In France it's not possible to directly call the emergency services, before, the alarm receiving center must assess the situation and make sure the user really needs some support.
How to subscribe for remote assistance? 🤔
To subscribe to a Beepiz offer with remote assistance, you just have to leave us your contact information through one of our forms. A Beepiz expert will then contact you quickly and can respond to your needs (quote, demo or immediate contract). You will then be able to discuss your wish to use a 24/7 alarm receiving center (ARC).